About Intact
Trusted software for a world that depends on quality and safety
For more than two decades, Intact has helped certification bodies, scheme owners, accreditation bodies, and enterprises gain full control of their audit and certification operations — worldwide.
What we stand for
Mission & Vision
Our mission
“To lead innovation, digitalization and data utilization throughout audit, certification and standards ecosystems.”
Our product helps organizations boost efficiency and profitability while assuring the highest possible safety and quality of products, services, and qualifications. We drive digitalization to increase safety, consistency, and transparency.
Our vision
“Enable standards ecosystems worldwide to maximize safety and quality.”
Our vision statement offers an insight into our idea of a better tomorrow. We believe that strong standards ecosystems are part of the key to creating a healthier and safer future. Our software solutions enable key actors in the audit, certification, and standards industry to facilitate that change.
Three things that set us apart — and keep customers for life
Trusted experience that empowers confident decisions
Across industries and around the world, Intact has been the safe, reliable choice for countless organizations for more than two decades.
- Domain expertise in certification, accreditation, and standard management
- Proven workflows based on global best practices
- Consistent, validated data powering every audit, report, and decision
“The Intact Platform brings significant value to our organization,” enabling them to meet both operational and regulatory goals efficiently.
— AIB International
A visionary partner invested in your long-term success
We help organizations modernize, scale, and adapt to a rapidly changing landscape — going far beyond any mere software vendor.
- Continuous innovation shaped by real customer needs
- Digitalization that simplifies complex processes
- Proactive product strategy informed by market trends and customer collaboration
“The Intact Platform has helped us bring our certification processes together in a single system. This has significantly improved transparency across our workflows while reducing manual effort for our team.”
— ESC Cert
Responsive, open communication that strengthens relationships
Our customers rely on us for partnership, not just technology. We listen, respond, and collaborate to solve challenges and unlock opportunities.
- Friendly, direct support from people who know your industry
- Transparent communication at every stage
- Global teams committed to shared success
“With Intact, we found a partner who joined forces with us to implement a system that is perfectly tailored to our needs and allows us to organize our inspection and certification process in a highly efficient manner.”
— TVFA–ZERT, TU Graz
Committed to advancing the standards ecosystem — not just serving it
Intact actively contributes to the evolution of global standards by supporting collaboration across certification bodies, scheme owners, accreditation bodies, and enterprises. We invest in thought leadership, events, and partnerships that help the industry move forward together.
Through the annual Intact Summit, our growing community of practitioners, and ongoing partnerships with international standard bodies, we’re building a more connected, reliable standards ecosystem worldwide.
Explore the Intact Community388%
Average return on investment reported by Intact customers
34%
Average efficiency increase with Intact products
20%+
Efficiency gains reported in internal audit operations
Partnering with investors who share our ambition
In September 2024, Intact welcomed CGE Partners and Five Arrows as majority investors — two leading European private equity firms with deep expertise in scaling innovative technology companies. Management and IMCap Partners, who supported Intact’s growth for six years, continue to hold a stake in the business.
“We are excited to welcome both Five Arrows and CGE Partners as investors in Intact. With their strong track records in driving growth and scaling innovative technology companies, we are confident this partnership will propel us forward. Together, we will continue to strengthen our capabilities, investing strategically in our product, service, and international expansion, delivering even greater value to our clients, employees, and stakeholders globally.”
— Thomas Lorber, Co-Founder & CEO, Intact
CGE Partners
A European mid-market investment fund focused on businesses using technology to facilitate the transition to a more digital, renewable, secure, and compliant future — enabling rapid international expansion in global markets.
Five Arrows
Five Arrows is the alternative assets arm of Rothschild & Co with €27 billion AuM. Their corporate private equity business focuses on companies with highly defensible market positions, strong unit economics, and multiple operational levers to unlock latent value. Sectors are limited to data & software, technology-enabled business services, and healthcare.
IMCap Partners
A focused growth private equity firm that originally invested in Intact in 2018, supporting six years of growth trajectory by investing in the organization and providing operational expertise — with a strong sense of partnership throughout.
From a bold idea in Austria to a global industry leader
In 2001, four colleagues who shared a passion for improving food safety through technology quit their jobs and took a leap of faith. What followed is a 25-year story of continuous growth, global expansion, and industry leadership.
Intact is founded
Thomas Lorber, Franz Rauch, Peter Krainer, and Hans Fruhmann found Intact in Lebring, Austria, driven by a mission to improve food safety through technology.
ECERT launched & first international customer
The audit management platform officially enters the market. Intact wins its first customer outside of Austria.
European and global expansion
Intact establishes subsidiaries in Switzerland and Germany, wins customers in the USA and Australia, and opens a permanent US office in 2011.
Asia-Pacific and further global growth
Expansion into APAC via sales partner ICS. Further international growth across Canada, Norway, Sweden, Netherlands, Colombia, and beyond.
IMCap Partners investment
Technology investor IMCap Partners joins as majority investor, supporting a new phase of strategic growth.
Intact Platform launched
ECERT is succeeded by the Intact Platform — a modern, modular SaaS solution for the full audit and certification lifecycle. Intact also releases its first AI-powered audit analytics software.
20th anniversary, ISO 27001
Intact celebrates two decades of growth. Achieves ISO 27001 certification for data security.
CGE Partners & Five Arrows investment
Two leading European private equity firms invest in Intact, signaling the next chapter of ambitious international growth and product development.
Intact AI launches
Intact launches Intact AI, a governed AI workspace fully integrated into the Intact Platform — bringing AI-powered audit preparation, execution, and review to certification bodies worldwide.
Intact is founded
Thomas Lorber, Franz Rauch, Peter Krainer, and Hans Fruhmann found Intact in Lebring, Austria, driven by a mission to improve food safety through technology.
ECERT launched & first international customer
The audit management platform officially enters the market. Intact wins its first customer outside of Austria.
European and global expansion
Intact establishes subsidiaries in Switzerland and Germany, wins customers in the USA and Australia, and opens a permanent US office in 2011.
Asia-Pacific and further global growth
Expansion into APAC via sales partner ICS. Further international growth across Canada, Norway, Sweden, Netherlands, Colombia, and beyond.
IMCap Partners investment
Technology investor IMCap Partners joins as majority investor, supporting a new phase of strategic growth.
Intact Platform launched
ECERT is succeeded by the Intact Platform — a modern, modular SaaS solution for the full audit and certification lifecycle. Intact also releases its first AI-powered audit analytics software.
20th anniversary, ISO 27001
Intact celebrates two decades of growth. Achieves ISO 27001 certification for data security.
CGE Partners & Five Arrows investment
Two leading European private equity firms invest in Intact, signaling the next chapter of ambitious international growth and product development.
Intact AI launches
Intact launches Intact AI, a governed AI workspace fully integrated into the Intact Platform — bringing AI-powered audit preparation, execution, and review to certification bodies worldwide.
People-first, globally minded, built on trust
Intact is a collaborative, people-first organization. We listen, respond, and build lasting partnerships grounded in trust. Our global team brings curiosity, experience, and a practical mindset to every challenge — reflecting the same values we bring to our customers.
Only the top 5% of companies receive this recognition, based on independent employee reviews. We’re proud to have earned it three years running.
Explore careers at IntactWe think customer
We develop solutions for and with our community. Their needs are always the key driver in our decisions.
We act responsibly
Acting responsibly — socially and environmentally — is in our corporate DNA and always will be.
We accept the challenge
We believe in doing the right thing, not the easy thing. We accept all challenges on the way to the best solution.
We simplify
However complex the infrastructure, the experience for our customers should always feel simple and clear.
We appreciate each other
Appreciative cooperation at eye level — with colleagues and customers alike — is not just important to us, it’s a key driver of our success.
Ready to see what’s possible?
Book a personalized demo.Talk with Intact experts about your audit, certification, or standards challenges. See how our Platform helps you work more efficiently, with greater clarity and control.
info@intact-systems.com
Find an Intact subsidiary near you.
Talk with Intact experts about your audit, certification, or standards challenges. See how our Platform helps you work more efficiently, with greater clarity and control.
info@intact-systems.com
Find an Intact subsidiary near you.