Careers at Intact

Senior AI Engineer (m/f/x)

Intact, the world’s leading provider of software solutions for the Testing, Inspection and Certification (TIC) industry, is looking for an AI Engineer to join our global team. With our products, we help ensure that organic really is organic, food is safe, fisheries are sustainable, and buildings don’t go up in flames.

Intact AI is our production-grade AI system, used in real audit workflows where correctness, reliability, and traceability matter. The hard part isn’t shipping demos — it’s making LLM-based systems reliable in complex, document-heavy environments. If you’ve only worked with clean text inputs, this role will challenge you. We’re looking for a senior engineer who wants to own these systems end-to-end, from architecture to production.

Sounds good? Then apply now as our next:

ARE YOU READY?

You’ll be our first internal AI Engineer, taking ownership of Intact AI from the external team that built it. You shape architecture and operations from day one.

• Own & Evolve: You take production AI systems end-to-end architecture, deployment, and operations
• Reliable LLM Systems: You design systems that make RAG and agent-based workflows reliable under real-world conditions: quality, hallucination control, structured outputs, latency, cost
• Retrieval & Reasoning: You continuously improve retrieval and reasoning quality in complex, document-heavy environments
• Evals & Guardrails: You define and implement evaluation, monitoring, and guardrails for LLM systems
• Production Optimization: You optimize for latency, cost, and robustness in production
• Incident Ownership: You investigate production issues, fix them at the root, and continuously improve system reliability

ARE YOU THE ONE?

• You have a strong track record building and operating production systems — not just prototypes
• You drive systems end-to-end without close guidance
• You’ve taken ownership of production systems built by others: reading, understanding, and evolving unfamiliar codebases is something you’ve done before
• You’re comfortable working across multiple layers : data, models, APIs, and infrastructure
• You’ve built RAG pipelines in production: chunking, embeddings, retrieval, re-ranking — and have opinions on what works and what doesn’t
• You’ve built agentic systems that handle multi-step tasks reliably
• You measure LLM quality systematically: evals, regression tests, monitoring
• You think in systems, not just components
• You can structure ambiguous problems and turn them into working solutions
• You’re strong in Python; production experience on a major cloud platform (Azure preferred) is a plus
• Fluent English required; German a plus

WHY US?

• International environment with purpose: we help safeguard quality, safety, and sustainability worldwide
• Flexible working hours with flexitime and a home-office option.
• Supportive team: open dialogue across all levels
• Great food options: many partner restaurants nearby offering employee discounts
• Easy to reach: whether by public transport or by car
• Fair compensation: starting at € 4,611 (38.5h/week), with significant overpayment depending on seniority
• Start: ASAP

We are looking forward to your application

Please email your application to: karriere@intact-systems.com

Intact GmbH, Ms. Sabrina Weilbuchner, MSc; Parkring 6, 8403 Lebring, Austria

Head of Revenue Operations (m/f/x)

Hi, my name is Armin. As the CRO at Intact, I would be delighted to hear about your interest in joining our team. Intact, the world’s leading software solutions provider for the Testing, Inspection, and Certification (TIC) industry, is seeking a Head of Revenue Operations to join our global team. Our products help ensure that organic goods are truly organic, food is safe, fisheries are sustainable, and buildings don’t go up in flames.

Our international presence means you’ll be in contact with customers all over the world and work as part of a global organization. Sounds good? Then send us your application and become part of our team.

Job Description

• Partner with senior leadership as a strategic advisor to define and execute Intact’s go-to-market strategy
• Own revenue planning, forecasting, and performance management
• Translate strategic goals into operational plans and measurable targets
• Manage and optimize the full customer lifecycle: Lead, Opportunity, Deal, Retention
• Design and standardize scalable processes across Marketing, Sales, and Account Management/Customer Success
• Own Salesforce, Gong, and the rest of the revenue tech stack (data model, automation, integrations, user management)
• Build dashboards and insights to identify funnel bottlenecks and drive conversion improvements
• Act as a central coordination point for all revenue-related initiatives
• Lead the Revenue Operations function, ensuring consistent processes, clean data, and strong sales execution
• Develop team members and establish best practices

Your Background

• Degree in Sales, Marketing, Business, or a related field
• 3+ years of relevant experience in Revenue/Sales Operations, including leadership experience
• Strong Salesforce and Gong expertise and proficiency with revenue analytics tools
• Fluent in English (additional languages are a plus)
• Clear communicator who translates data into actionable, stakeholder-friendly insights
• Highly analytical and detail-oriented, with strong ownership for data quality
• Proactive problem-solver with a continuous improvement mindset
• Collaborative team player with cross-cultural sensitivity and strong organizational skills
• Willingness to travel (globally)

Company Benefits

• International environment with purpose—we help safeguard quality, safety, and sustainability worldwide
• Flexible work models with a 100% remote work option
• Office perks in Lebring: food vouchers, free parking, easy access to public transport
• Vibrant company culture with regular team events like darts tournaments
• We not only support personal development—we encourage it. Your growth is our gain
• We offer a fair salary: from € 90,000 gross annual base (full-time, DOE), with overpayment depending on experience, plus performance-based bonus (variable)
• Start: ASAP

We are looking forward to your application

Send us your application documents to: careers@intact-systems.com

Intact GmbH, Ms. Katajon Nasseri Tabrizi, Parkring 6, 8403 Lebring, Austria