The Intact Service Desk is available for you around the clock. At any time, you are welcome to update us on your needs and concerns, or to check the progress of your inquiries. Click here to log in.

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Feel free to reach out by phone as well. Our team is available Monday through Friday and eager to assist with your requests.

Intact Support Hotline: +43 3182 52 403 400 (8 am to 5 pm CET)
Intact Support Hotline US: +1 (831) 318-0140 (8 am to 5 pm PST)

Sometimes We Do Need a Break

Please note that our standard support services will be unavailable on the following public holidays:


  • New Year’s Day
  • Epiphany
  • Easter Sunday
  • Easter Monday
  • Labor Day
  • Ascension Day
  • Whitsun
  • Whit Monday
  • Corpus Christi
  • Assumption of Mary
  • Austrian National Day
  • All Saints’ Day
  • Feast of the Immaculate Conception
  • Christmas Day
  • St. Stephen’s Day


  • New Year’s Day
  • Martin Luther King Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran’s Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas (December 24-26)


  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Saturday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Labour Day
  • Queen’s Birthday
  • Christmas Day
  • Boxing Day