Intact Support

Our service does not end with the implementation of your software. Still, we continue to be on your side and support you with your daily work or the further development of your products.

The Intact Service Desk is available for you around the clock. Here, you can inform us at any time about your problems and wishes or check the status of your requests. Click here to log in.

This is your first login? Send a request to, and we will attend to it.

You can, of course, also get in touch by phone. Our staff members are available on Mondays to Fridays and are looking forward to dealing with your requests.

Intact Support Hotline: +43 3182 52 403 400 (8 am to 5 pm CET)
Intact Support Hotline US: +1 (831) 318-0140 (8 am to 5 pm PST)

Sometimes We Do Need a Break

We ask you to understand that we cannot provide our usual support service on the following public holidays:


  • New Year’s Day
  • Epiphany
  • Easter Sunday
  • Easter Monday
  • Labor Day
  • Ascension Day
  • Whitsun
  • Whit Monday
  • Corpus Christi
  • Assumption of Mary
  • Austrian National Day
  • All Saints’ Day
  • Feast of the Immaculate Conception
  • Christmas Day
  • St. Stephen’s Day


  • New Year’s Day
  • Martin Luther King Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran’s Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas (December 24-26)


  • New Year’s Day
  • Australia Day
  • Good Friday
  • Easter Saturday
  • Easter Sunday
  • Easter Monday
  • Anzac Day
  • Labour Day
  • Queen’s Birthday
  • Christmas Day
  • Boxing Day