Forming an Internal Audit Team

Intact decided to reduce second-party involvement in our yearly internal audits and, instead, invest in in-house quality management (QM) and our staff. By having four employees certified by Quality Austria as internal auditors, we were able to form an internal audit team and perform the entire internal audit by ourselves in 2021.

As a software provider, it has always been important to Intact to put ourselves in our customers’ shoes, which is why having as much audit experience as possible is a top priority. By performing the internal audit of our Integrated Management System (IMS), Intact’s entire QM team and our interdisciplinary team of internal auditors could deepen their knowledge of the critical ISO 9001 certification.

Auditing with the Intact Platform

To perform the internal audit, we, of course, used the Intact Platform. This way, our team could emulate customer experience and gain valuable insights into their workflows. Testing the usability and functionality of the Intact Platform – through the lens of both auditors and certification bodies – is integral to our work, and there’s no better way to do it than a hands-on approach.

As an ISO 9001 certified organization, regularly performed internal audits, compliance, and a well-structured IMS are essential for our organization to constantly improve. We are proud of our newly certified auditors and are happy to have this knowledge in-house for the internal audits to come.

Read next:

SQFI and Intact Project
News

SQFI Partnership

In 2021, Intact and the Safe Quality Food Institute (SQFI) began analyzing food safety data using AI-based data analytics. read article
OFI and Intact
News

OFI Partnership

The independent testing and research institute OFI trusts Intact to digitalize its processes and data management further. The implementation of the world’s leading audit and certification software – Intact Platform… read article
News

Intact UX Initiative – What’s New?

The user experience of software heavily impacts employee engagement and process efficiency. That is why we at Intact have increasingly focused on user experience research in cooperation with customers, resulting… read article
ANAB Collaboration
News

ANAB Partnership

The ANSI National Accreditation Board (ANAB) – North America’s largest accreditation body – integrates the Intact Platform to further digitize their processes. read article
Intact AFDO Collaboration
News

AFDO Collaboration

In 2021, Intact and the Association of Food and Drug Officials (AFDO) began aggregating and analyzing multi-state food safety inspection data using AI-based data analytics. read article
ASI partners with Intact
News

ASI Partnership

ASI partners with Intact to develop the technical infrastructure for the Cannabis Safety and Quality (CSQ) Audit. read article
GRMA selects Intact
News

GRMA selects Intact

The Global Retailer and Manufacturer Alliance (GRMA) has announced the selection of Intact to develop and advance the GRMAuditsphere – the global product safety and quality management system developed by… read article
News

IAQG selects Intact

The International Aerospace Quality Group (IAQG) selects Intact to develop Global Aerospace Quality Assurance Auditing Platform OASIS serves the global aerospace industry as a portal for all information related to… read article