Intact Platform

ECERT Evolved into the Intact Platform

For years, ECERT was Intact’s flagship product and made a name for itself in the Testing, Inspection, and Certification (TIC) industry. With an evolving customer base being active in different areas of the TIC market, Intact decided to create a flexible platform to meet the needs of all players in the TIC market and beyond.

Ecert Intact Platform

Scalable Cloud and On-Premise SaaS Solutions Meeting Your Needs

The Intact Platform is the leading cloud and on-premise Software as a Service (SaaS) solution for the specific needs of the Testing, Inspection, and Certification (TIC) industry and beyond. It is unsurpassed in functionality and features a fully modular end-to-end workflow that lets you scale up or down as your needs change.

Speaking the technical language of its customers, Intact creates tools that break down the complexity of their work and help them gain new efficiencies where needed. Always driving innovation, Intact ensures that its customers are ahead of the curve.

Flexible End-to-End Tools

Certification Bodies

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Application

Track contact and account information right from the start and send your application package to potential customers to gather all information needed for creating a quotation.

A flowchart showing the quotation process

Quotation

Boost your efficiency with a well-structured quotations and orders management. Easily create quotations based on your pre-defined services and, once accepted, convert them to orders including all relevant information by the click of a button.

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Contracts & Scope

Benefit from a fully digital contracts management and administrate contract-related information such as services, certification objects, conditions, and more. All with a complete, traceable contracts history and managed data access for key staff from back office to auditors.

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Planning

Create, plan, and assign audits based on auditor qualifications and availability. The system helps you prevent errors through automatic checks and boosts your efficiency.

A picture of an audit Checklists with a magnifying glass

Audit

Improve efficiency and transparency in preparing, executing, and closing audits with Intact’s flexible audit workflow. Give your auditors easy access to all their tasks as well as to customers’ files and audit trails and let them plan their audits and timelines online. Master complex audit scopes and projects with Intact’s powerful Checklist Engine and create automated reports. With the Intact Mobile App, your auditors can even work offline.

Depiction of the findings and corrective actions workflow

Findings & Corrective Actions

Manage and keep track of any number of findings including objective evidences, root cause analysis, corrective actions, deadlines, notifications, sanctions, and more. A flexible workflow system helps you ensure that all steps are completed within set timelines.

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Reviews

Review audit results to ensure quality and compliance before issuing a certification decision. With Intact’s Review module, you can set up workflows following either a four-eyes or six-eyes principle.

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Certification & Certificates

Efficiently manage certification decisions and create certificates with Intact’s Certification module. Add QR codes to your certificates to verify their authenticity and check their current validity at any time.

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Invoicing

Create and issue invoices based on orders, recorded working times, expenses, and free billing items — all without ever having to leave the Intact Platform. However, you can also integrate Invoicing into your existing workflow by transferring billing-relevant data to any third-party finance software easily.

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Reporting & Business Intelligence

Get insights on the effectiveness and performance of your business and easily share with key stakeholders. Make decisions that drive your business forward. ✔ PDF Reports ✔ Management Dashboards, ✔ Anomaly Detection ✔ and much more.

Internal Audit Management

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Contracts & Scope

Benefit from a fully digital contracts management and administrate contract-related information such as services, certification objects, conditions, and more. All with a complete, traceable contracts history and managed data access for key staff from back office to auditors.

A map featuring an arrow and two crosses

Planning

Create, plan, and assign audits based on auditor qualifications and availability. The system helps you prevent errors through automatic checks and boosts your efficiency.

A picture of an audit Checklists with a magnifying glass

Audit

Improve efficiency and transparency in preparing, executing, and closing audits with Intact’s flexible audit workflow. Give your auditors easy access to all their tasks as well as to customers’ files and audit trails and let them plan their audits and timelines online. Master complex audit scopes and projects with Intact’s powerful Checklist Engine and create automated reports. With the Intact Mobile App, your auditors can even work offline.

Depiction of the findings and corrective actions workflow

Findings & Corrective Actions

Manage and keep track of any number of findings including objective evidences, root cause analysis, corrective actions, deadlines, notifications, sanctions, and more. A flexible workflow system helps you ensure that all steps are completed within set timelines.

an eye in a green circle with an arrow drawn around it

Reviews

Review audit results to ensure quality and compliance before issuing a certification decision. With Intact’s Review module, you can set up workflows following either a four-eyes or six-eyes principle.

a stylized green lightbulb

Reporting & Business Intelligence

Get insights on the effectiveness and performance of your business and easily share with key stakeholders. Make decisions that drive your business forward. ✔ PDF Reports ✔ Management Dashboards, ✔ Anomaly Detection ✔ and much more.

Accreditation Bodies

A stylized Document with an upwards pointing arrow

Application

Track contact and account information right from the start and send your application package to potential customers to gather all information needed for creating a quotation.

A flowchart showing the quotation process

Quotation

Boost your efficiency with a well-structured quotations and orders management. Easily create quotations based on your pre-defined services and, once accepted, convert them to orders including all relevant information by the click of a button.

A stylized document and pen

Contracts & Scope

Benefit from a fully digital contracts management and administrate contract-related information such as services, certification objects, conditions, and more. All with a complete, traceable contracts history and managed data access for key staff from back office to auditors.

A map featuring an arrow and two crosses

Planning

Create, plan, and assign audits based on auditor qualifications and availability. The system helps you prevent errors through automatic checks and boosts your efficiency.

A picture of an audit Checklists with a magnifying glass

Audit

Improve efficiency and transparency in preparing, executing, and closing audits with Intact’s flexible audit workflow. Give your auditors easy access to all their tasks as well as to customers’ files and audit trails and let them plan their audits and timelines online. Master complex audit scopes and projects with Intact’s powerful Checklist Engine and create automated reports. With the Intact Mobile App, your auditors can even work offline.

Depiction of the findings and corrective actions workflow

Findings & Corrective Actions

Manage and keep track of any number of findings including objective evidences, root cause analysis, corrective actions, deadlines, notifications, sanctions, and more. A flexible workflow system helps you ensure that all steps are completed within set timelines.

an eye in a green circle with an arrow drawn around it

Reviews

Review audit results to ensure quality and compliance before issuing a certification decision. With Intact’s Review module, you can set up workflows following either a four-eyes or six-eyes principle.

A certificate featuring a QR code

Certification & Certificates

Efficiently manage certification decisions and create certificates with Intact’s Certification module. Add QR codes to your certificates to verify their authenticity and check their current validity at any time.

an invoice with a paperclip and a dollar sign

Invoicing

Create and issue invoices based on orders, recorded working times, expenses, and free billing items — all without ever having to leave the Intact Platform. However, you can also integrate Invoicing into your existing workflow by transferring billing-relevant data to any third-party finance software easily.

a stylized green lightbulb

Reporting & Business Intelligence

Get insights on the effectiveness and performance of your business and easily share with key stakeholders. Make decisions that drive your business forward. ✔ PDF Reports ✔ Management Dashboards, ✔ Anomaly Detection ✔ and much more.

Supplier & 2nd Party Audits

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Contracts & Scope

Benefit from a fully digital contracts management and administrate contract-related information such as services, certification objects, conditions, and more. All with a complete, traceable contracts history and managed data access for key staff from back office to auditors.

A map featuring an arrow and two crosses

Planning

Create, plan, and assign audits based on auditor qualifications and availability. The system helps you prevent errors through automatic checks and boosts your efficiency.

A picture of an audit Checklists with a magnifying glass

Audit

Improve efficiency and transparency in preparing, executing, and closing audits with Intact’s flexible audit workflow. Give your auditors easy access to all their tasks as well as to customers’ files and audit trails and let them plan their audits and timelines online. Master complex audit scopes and projects with Intact’s powerful Checklist Engine and create automated reports. With the Intact Mobile App, your auditors can even work offline.

Depiction of the findings and corrective actions workflow

Findings & Corrective Actions

Manage and keep track of any number of findings including objective evidences, root cause analysis, corrective actions, deadlines, notifications, sanctions, and more. A flexible workflow system helps you ensure that all steps are completed within set timelines.

an eye in a green circle with an arrow drawn around it

Reviews

Review audit results to ensure quality and compliance before issuing a certification decision. With Intact’s Review module, you can set up workflows following either a four-eyes or six-eyes principle.

a stylized green lightbulb

Reporting & Business Intelligence

Get insights on the effectiveness and performance of your business and easily share with key stakeholders. Make decisions that drive your business forward. ✔ PDF Reports ✔ Management Dashboards, ✔ Anomaly Detection ✔ and much more.

Standard Setters

Pre-configured and optimized (standardized) workflows

Build Your Workflow

Every standard setter works differently. That is why the Intact Platform can be adopted to every standard setter’s unique workflow to benefit their needs.

Business Intelligence to gain insights into all processes

All Data in One Place

Have all your data in one place and bring clarity to complex data sets, including audit and supply chain data. Detect and understand emerging risks in real time, run benchmarks, and set proactive measures.

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Gain Efficiencies

Enhance your operational efficiency by streamlinging and automating processes with the Intact Platform. Spend less time on repetitive tasks and instead focus on reaching your goals.

Auditee Portal

Engage with Stakeholders

Better engage with stakeholders and provide a powerful value proposition for companies to stay certified.

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Collaborate

With the Intact Platform, you can collaborate with other Standards and provide CABs/CBs tools to support their work and help new ones to establish themselves in a standard’s environment.

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Evaluate and Improve

The comprehensive data available on the Intact Platform allows you to evaluate the strenghts and weaknesses of your standards and continously improve.

Easy to Integrate, Unmatched Modularity

The Intact Platform seamlessly integrates into any IT ecosystem. Use the entire toolset or only parts and scale as needed. Virtually endless configuration options let you tailor the system to your exact needs. Expand your service offerings and solve problems in real-time.

Ecert Intact Platform Modularity

Work Online and Offline with the Intact Mobile App

Conduct audits on smartphones and tablets with no limitations and no internet connection required. Offline data are always encrypted and locked for everyone else until check-in to ensure data integrity and safety. Whenever internet connection is available, offline data get automatically uploaded to a temporary backup server to ensure that no data is lost, even if not checked back into the system.

Ecert Intact Platform Mobile App

The Intact Platform Modules

Manage your entities — people, accounts, sites/facilities, files, memos — and their relationships with Intact’s Core module. Set up and manage user roles and rights, keep track of working times, and run reports to analyze work force efficiency.

Send and keep track of all emails, phone calls, and mails and link them to entities and audit objects for complete and simple oversight where needed. Optional reminders and an MS Outlook plugin are handy add-ons facilitating your work.

Benefit from a fully digital contracts management and administrate contract-related information such as services, certification objects, conditions, and more. All with a complete, traceable contracts history and managed data access for key staff from back office to auditors.

Always send the right people for the task at hand with Intact’s Qualification module. Document your staff’s qualifications and skills and match them with internal and external requirements. This module is a must for ensuring quality and securing one’s accreditation.

Create, plan, and assign audits based on auditor qualifications and availability. The system helps you prevent errors through automatic checks and boosts your efficiency.

Improve efficiency and transparency in preparing, executing, and closing audits with Intact’s flexible audit workflow. Give your auditors easy access to all their tasks as well as to customers’ files and audit trails and let them plan their audits and timelines online. Master complex audit scopes and projects with Intact’s powerful Checklist Engine and create automated reports. With the Intact Mobile App, your auditors can even work offline.

Manage and keep track of any number of findings including objective evidence, root cause analysis, corrective actions, deadlines, notifications, sanctions, and more. A flexible workflow system helps you ensure that all steps are completed within set timelines.

Review audit results to ensure quality and compliance before issuing a certification decision. With Intact’s Review module, you can set up workflows following either a four-eyes or six-eyes principle.

Efficiently manage certification decisions and create certificates with Intact’s Certification module. Add QR codes to your certificates to verify their authenticity and check their current validity at any time.

Give your customers access to all the information relevant to them, including documents, reports, certificates, findings, and even checklists for their upcoming audits. Gather the data you need by letting your customers fill in self-reports and online assessments.

Create quotations and orders, record working times and expenses, and issue invoices all without ever having to leave the Intact Platform.

With Intact’s Multi-Tenancy setup, all departments or branches access the same Intact Platform instance but only see the data relevant to them. This helps you ensure data security and control while keeping system configuration consistent for all tenants.

Large organizations sometimes require distinct system setups for different departments or branches. With Intact’s Multi-Instance setup, you can deploy multiple instances with one Intact Platform master system acting as the distributing and collecting system for all data.

Seamlessly switch between multiple languages by the click of a button. The Intact Platform supports all languages with English and German being available by default. Optionally, you are even able to rename Intact’s standard terminology/vocabulary to better fit your industry and needs.

Data Services will enable you to access your Intact Platform data with other applications, such as Excel, dashboarding tools like Tableau or PowerBI, invoicing tools, or your own data platform.

Connect the Intact Platform to any third-party system and seamlessly integrate it into your IT ecosystem. Based on a well-documented API Framework, Intact offers interfaces to many commonly used software solutions and is ready to connect any system you need.

Save valuable time, protect your ratings, and meet deadlines with Intact’s GLOBALG.A.P. certification module – the only GLOBALG.A.P. approved audit tool with plug-and-play interfaces to both the Audit Online Hub and GLOBALG.A.P. Database.

Safe and Sound with Full GDPR Compliance

Following security and privacy by design principles, all Intact Platform solutions are fully compliant with the EU’s General Data Protection Regulation (GDPR). In addition to that, Intact’s support and operations teams are ready to step in whenever assistance is needed.

Ecert Intact Platform GDPR

Best-in-Class Hosting

We keep your system up and running with optimal performance – all hosted in tier-3 data centers certified to ISO 27001 to ensure reliability and security 24/7. We also handle backups for you and have proven disaster management procedures in place. Unlike other SaaS providers, Intact hosts all customers in dedicated instances and gives them full access to their data – including database access.

Ecert Intact Platform Hosting
Kiwa

“For Kiwa, the Intact Platform is a catalyst for harmonization and enables cross-border cooperation. It boosts efficiency by taking away a lot of administrative workload and since everything you do is registered in the system, you have perfect traceability in your workflow.”

Janneck Peersman Business Innovation Manager,
Kiwa International

AI-Driven Tools to Back Your Intuition with Data

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Business Intelligence

All your key performance indicators neatly arranged on up-to-date dashboards—pre-configured or tailored to your needs.

Anomaly Dashboard

Anomaly Dashboard

Discover the insights buried in your data. Intact’s AI algorithms identify patterns and anomalies relevant to your scope and business goals.

Audit Explorer

Audit Explorer

Get to the bottom of conspicuous audit results—this powerful guided analytics tool shows you all the information needed to make the right decisions.

Root Cause Analyzer

Root Cause Analyzer

Root cause analysis can be very time-consuming. Let AI filter through auditors’ description texts and identify root causes by the click of a button.

Audit Predictor

Audit Predictor

Get ahead of your competition and ensure integrity by predicting audit results with 90+ percent accuracy.

Community-Driven Development

In our eyes, software development is not a one-way road. It is the feedback and innovative power of the entire Intact Community that allows us to build the best solutions for simplifying the work of our customers and mastering the specific challenges facing them.

We closely collaborate with customers, partners, and stakeholders all year round with the highlight being the Intact Summit. This is where current users and future customers can share experiences, learn from each other, and get in personal contact with Intact’s key staff. Special about the Intact Community is its outstanding openness and willingness to share know-how, best practices, and ideas for improvement — a unique quality that makes the Intact Summit an invaluable experience.

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The Intact Summit is Intact’s annual community event for customers and selected stakeholders, including standard setters, accreditation bodies, certification bodies, and companies from industry and commerce. Attendees benefit from a wide range of presentation topics, from practical use cases to innovative solutions to common challenges.

Industry Insights and Know-How

News

Intact Summit 2024 – The Event of the year

Our biggest event of the year is just around the corner. Four more weeks until the Intact Summit 2024 takes place in the vibrant city of Chicago, Illinois. read article
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News

Bee Club Wildon x Intact

On Wednesday, May 8, 2024, the ceremonial handover of the company’s own beehive took place. Intact GmbH has agreed to donate to the Wildon Bee Association. The environment… read article
Data Security
News

Data Security

In today’s digital age, data security is not just a priority; it’s a necessity. At Intact, we know the value our customers’ data, and that’s why we are… read article
News

Industry News March

Audit, certification, and standard news: new standard versions and requirements, software news, events, resources, and more. read article
News

Industry News February

Audit, certification, and standard news: new standard versions and requirements, software news, events, resources, and more. read article
2023 in Review
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2023 In Review

Take a look at last year’s milestones and achievements with us as we start into 2024 with full swing. read article
News

Industry News January

Audit, certification, and standard news: new standard versions and requirements, software news, events, resources, and more. read article
News

Industry News December

Audit, certification, and standard news: new standard versions and requirements, software news, events, resources, and more. read article
Thomas Lorber, Intact CEO

“Since 2001, we’ve helped our customers grow their businesses and generate higher profits by streamlining their processes and boosting efficiency. Our experience helps our customers overcome the business challenges facing them. All around the world, companies put their trust in Intact. We are proud of our unmatched integrity in the industry.”

Thomas Lorber CEO,
Intact

Whitepapers

We help your business grow.

Intact Customer Success Study — Fact Sheet

A study of Intact’s customers showed that they leveraged significant efficiency gains and reduced overhead costs, leading to an average payback of 300%. That is possible for your business, too. Find out more by downloading the fact sheet below.

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