Full-Service Global Support
Intact now offers round the clock support to customers globally. With 13 new employees in total, we have not slowed down even for a moment. Expanded capacity includes project and product management, testing, marketing, operations, and data analytics. We have grown in North America and Australia and now offer a dedicated support team in the Oceana region while expanding our project, support, and sales capacity in the United States. This gives Intact unparalleled ability to provide services 24 hours per day while managing projects locally.
Intact’s success this year is a testament to the reliability of our company, our innovation, and the value of our products and services. Even while working from home, we expanded our offerings and brought new features to customers. These include:
- First and only recognized complete plug-and-play GLOBALG.A.P. solution using interfaces to both GLOBALG.A.P. Audit Online and the GLOBALG.A.P. Database
- Launch of Intact BI – full-service integrated business intelligence dashboards
- Further improved the Intact Mobile app for online and offline auditing on iOS, Android, and Windows
- Developed a BRCGS food safety audit data integration tool
- Expanded Intact Analytics, our one-of-a-kind audit anomaly, prediction, and risk management toolset
- Expansion of web tools and technologies, including audit projects, audit assignments, and more
- Published Intact’s revolutionary Return on Investment study and calculation tool to measure the Intact Platform’s benefits for Certification Bodies, Standard Setters, and Companies
Our expanded global teams are ready to help you benefit from these and other solutions.
We look forward to working with you in the future as we support the global audit and certification community through new and challenging times.