The Entire Supply Chain Is Known and Certified — Even for Imported Goods

Bio Suisse — Switzerland’s leading organic organization founded in 1981 — has established a high-quality standard for organic products in Switzerland under the Bud label (Marke Knospe). The Bio Suisse guidelines exceed legal requirements in many respects and apply to the entire supply chain. Therefore, the Bud stands for organic products of the highest quality and integrity. This is also true for imported goods.

Products may only be imported if there is no or only insufficient supply in the Swiss market. Of course, Bio Suisse’s strict guidelines also apply to imported goods, which may only be sold under the Bud label if the entire supply chain is known and compliance is verified for each stage abroad. Before March 2017, all batch checks were performed manually, which was not only cumbersome but also led to considerable time losses.

Aware of this problem, Bio Suisse was looking for a solution that would make the verification process faster and more convenient for all parties. At the same time, the safety of both retailers and consumers was to be increased.

Quick, Easy, and Safe — Digital Batch Checks with the Supply Chain Monitor

Since March 2017, Bio Suisse uses the Intact Platform’s Supply Chain Monitor to handle batch checks entirely digitally. With the Supply Chain Monitor web portal, exporters can now directly enter all data related to batches imported into Switzerland. The corresponding importer is then notified that a transaction is ready for processing. Before approving the transaction, the importer can check all data provided by the exporter as well as the certificates of its suppliers. In a final step, Bio Suisse again checks the data and certificates of every party involved before the imported product is approved for being traded under the Bud label.

Users’ Practical Experiences

The Intact Supply Chain Monitor met all of Bio Suisse’s expectations in terms of speed, simplicity, and security. Do importers see it the same way? In issue 6|2017 of Bioaktuell magazine, Katharina Scheuner interviewed two Swiss importers on precisely this issue.

Thomas Baldauf, Head of Quality Management at Punto Fresco SA, was already involved in a pilot project before the official launch of the Supply Chain Monitor. The most important thing for him was to reduce the previously long waiting times. Baldauf is particularly satisfied with this point: weekly data deliveries reduce waiting times to a maximum of only three weeks, while some dossiers used to remain open for up to three months. Thanks to the entirely digital workflow, previously high printing costs are also a thing of the past.

Claudio von Felten, Head of Procurement at Sunray, was more critical about the new system. In his case, the system change led to an increase in administrative workload, as Sunray count many direct producers among its suppliers. Many of them are not familiar with using computers and need to be trained. However, Bio Suisse took his feedback seriously and already improved many of the issues facing him. Overall, von Felten considers the switch to the Supply Chain Monitor and, thus, a digital system not only vital but necessary — in particular for future trade with the EU.

You can find out more about the Bio Suisse Supply Chain Monitor platform here »

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