Intact Platform: Interview Approach

Process-Oriented Auditing Made Easy

When assessing management systems, auditors must evaluate processes within the organization’s specific context, which often requires more flexibility than traditional checklist-based auditing solutions can offer. The Intact Platform Interview Approach solves this problem by providing a unique and flexible toolset for management system audits and certification without sacrificing data quality and integrity.

Based on your audit plan, the Intact Platform automatically generates so-called ‘interviews’ for each audit plan item and links them to all related participants, activities, processes, clusters, and clauses. If necessary, auditors can customize the interview items at any time before or during the audit.

With the Intact Platform, auditors can easily lead the conversation and take notes simultaneously without losing focus on the current audit item.

Track Findings, Documents, and More

Each interview is linked to a set of clusters and clauses, so auditors can keep track of requirements and clearly document all audit data. Clusters refer to the chapters of a standard, while clauses are the related checklist items.

Adding findings, documents, or comments is quick and easy and can be done at any time during or after the interview. Auditors can even add clusters and clauses on the fly to flexibly adapt to the given audit situation.

Want to learn more?

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