Austria Bio Garantie’s Success Story with Intact

ABG’s Initial Situation

ABG decided to invest in a professional audit and certification system to strengthen its market position and improve customer service. ABG looked for a solution that would handle audits and certifications safely and efficiently. The necessary features included:

• Elimination of multiple data entry
• Digital data exchange with partner organizations
• Completely digital audit and certification workflow
• Automated invoicing

The Solution: Comprehensive Audit and Certification Management

With the Intact Platform’s solutions for audit and certification management, ABG is now able to manage all data, customer communications, and audit and certification workflows in a digital system. The platform provides ABG with the tools and interfaces needed for smooth and efficient business operations. ABG was able to improve its customer service thanks to the electronic handling of the audit and certification workflow.

ABG currently has about 15,000 ongoing inspection contracts and collaborations with Europe’s leading inspection bodies as well as countless international contacts. It is, therefore, essential for us to work with a system that integrates our partners so that we can benefit from the resulting synergies and open up new markets.

Austria Bio Garantie Group benefits from:

• Qualification management
• Audit planning
• Conduction of audits
• Certification
• Certificate creation
• Automated invoicing
• Interfaces (APIs) and web portals for exchanging data with customers and partners