AIB International Case Study
Founded in 1919 as the American Institute of Baking, AIB International is a global leader in food safety standards and is headquartered in Manhattan, Kansas, USA. Serving over 10,000 clients worldwide and employing more than 250 experts, AIB is recognized for its commitment to advancing food safety and providing vital resources to the food industry.
Background
AIB International is dedicated to ensuring quality and safety across the food supply chain, with a focus on Good Manufacturing Practices (GMP) and Global Food Safety Initiative (GFSI) standards. They are best known for their AIB Consolidated Food Safety Standards, which span five key areas—including food, beverage, packaging, distribution centers, and grain.
AIB International primarily focuses on food safety, customized journeys, and consulting services. Before adopting the Intact Platform, they relied on a system that struggled with the complexity of tracking and centralizing the extensive standards and information needed to support their clients.
Goals and challenges
AIB International sought to expand its services by offering more tailored solutions while staying ahead of evolving food safety standards and GMPs. Their previous system, while capable of handling basic tasks like checklist management and reporting, lacked the scalability and flexibility to support their growing client base.
The primary objective was to implement a new data management system that could serve as a centralized “single source of truth,” standardize processes, ensure data security, and scale with the organization. Additionally, they needed to modernize their audit management and improve their ability to produce on-demand reports. Another key goal was to streamline their reporting process and eliminate dependence on external support for data retrieval.
The solution
The Intact Platform provided AIB International with improved functionality and enhanced data handling capabilities, especially through its robust reporting database. This enables them to create detailed reports, gather insights, and conduct analytics for both internal use and for their clients. The system’s custom reporting features allows them to easily access essential data without external help, streamlining their overall business processes.
With Intact, AIB can now generate real-time, on-demand reports tailored to specific needs—improving audit management and enabling more timely insights. The platform also acts as a centralized data hub, giving them the flexibility to manage multiple clients, standards, and regulatory requirements as they scale.
The Intact Platform has been instrumental in managing auditor qualifications and maintaining compliance across diverse standards. It supports tracking audit eligibility and timing, aligning auditor qualifications with specific product schemes, and preventing conflicts of interest in audit scheduling.
AIB International voices
AIB International appreciates Intact’s community-driven approach to platform development. Thanks to close coordination with Intact’s implementation specialists, AIB benefits from a platform that continually evolves based on user feedback.
According to AIB International, “The Intact Platform brings significant value to our organization,” enabling them to meet both operational and regulatory goals efficiently.
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