Intact Platform Development Highlights

One of the standout enhancements includes a revamped navigation for Intact Mobile, making it more user-friendly and efficient. Our Digital Signature integration with Docusign has streamlined processes, enhancing the overall user experience.

The introduction of Auditor <> Reviewer Feedback has fostered a more collaborative and efficient environment. The integration with GLOBALG.A.P. IFA V5 has broadened our scope, ensuring global compliance and connectivity. Additionally, Group Certification has streamlined processes and increased efficiency.

New Products & Upgrades

The launch of Intact Spark has been a game-changer, offering groundbreaking plug-and-play functionality, transforming the way management certification bodies (CBs) approach audits and streamline their certification processes. We are proud to have onboarded and enabled the first batch of customers in 2023, kickstarting their journey to lean and efficient audit and certification management.

Alongside this, our data solutions have seen substantial upgrades, particularly with Intact’s data services, Intact Analytics, and the inception of IntactGPT, marking a leap towards further leveraging AI and machine learning for certification excellence.

Community Highlight:
Intact Summit 2023

Community-driven is more than a buzzword for us. Each year, both the Intact staff and our community of customers and partners look forward to the yearly Intact Summit – our community conference.

We were more than excited to bring the Intact Summit back to a live format in Vienna in June for the first time since 2019. After three years of pandemic-induced virtual iterations, it was great to get everybody back together in person for exciting live sessions, product demonstrations, expert panels, and vibrant exchange

Further Sustainable Development

„We Act Responsibly, “ – one of our core values, does not end with responsible, sustainable growth for us. It also includes continuous optimizations in our efforts to be as environmentally responsible as possible.

In line with that commitment, we have electrified our entire company car fleet, switched a wide range of corporate travel to trains, and expanded our offer of company E-bikes to employees, reducing our carbon footprint for necessary short- and long-distance business travel.

Happy People Make for a Great Company

Growth isn’t just measured in numbers and corporate achievements at Intact. In line with our value of “We Appreciate Each Other,” we continuously strive to foster an environment of appreciation and respect – both towards our customers and within our organization.

We are happy to report that we have achieved strong growth in both areas in the past year. Regarding our customers, we were happy to increase all relevant satisfaction areas in our yearly customer happiness survey. Regarding our employees, we have received excellent feedback, ranking far above average companies in an independently conducted survey and analysis for workplace safety and wellbeing this year.

We are also happy to report an ongoing Intact baby boom, continuing a trend from the last two years, with seven new tiny members joining the Intact family in 2023.

An additional testament to employee satisfaction was awarded to us late in the year as we were named one of Kununu’s top 5% of employers. Kununu is the largest local employer rating site, allowing employees and applicants to give feedback and ratings to local companies.