2022 marked another successful year of growth and new achievements for Intact and the Intact Community. Discover a few of our 2022 highlights such as the virtual summit, exciting product features, new Intact staff members and additions to the Intact Community.

Product Updates, Features & More

We are constantly engaging in community-driven development so Intact users can benefit from new features launched every year. 2022 saw the release overall design and usability upgrades and singular, high-value features that will make working with Intact solutions even better.

Overall, we launched more than 125 new features last year, focusing on areas like Financing, File Management, and the Audit & Review Workflow. Review all of them in our release notes.

If you are not an Intact Platform customer yet – discover it now. We promise to amaze you with new features every year.

TRACES Module

With the beginning of 2023, the issuance of certificates through the TRACES platform has become mandatory for certification bodies in the organic sector. This concerns all organic CBs that operate sites within the EU, which means additional challenges in their day-to-day business.

We at Intact supply our customers with the right tools to handle this transition seamlessly from the start. We introduced a new module to the Intact Platform that simplifies the mandatory upload of certification data.

Major UX Updates

It has always been part of Intact’s mission to make the life of customers as easy and convenient as possible. Our tools enable people to do their best work and to drive the overall quality of the audit and certification industry forward.

For us, that is not limited to functions and features. The user experience of our software systems is just as important. Because of that, we invested heavily in our UX initiative over the past years. 2022 saw some great leaps forward on that front.

Shaping Digitization – State Secretary Visit

We are proud to be at the forefront of shaping digitization in our industry. Beyond that, we are honored to be an important part of Austria’s digital landscape.

Intact was founded and is based in southern Austria. Even though, we are an international company with multiple global offices now, we are proud to be an important local employer and part of the local tech scene. Last year, Austria’s state secretary for digitization visited our headquarters and to exchange ideas and thoughts about the industry and the state of digitization.

Virtual Summit

2022 saw the second iteration of the Virtual Intact Summit. It was great to digitally meet the entire Intact community, facilitate an industry exchange and share latest news.

Our community is at the heart of our development and everything we do to drive the audit and certification industry forward. Meaningful exchange cannot be replaced by anything. We look forward to seeing our community face to face again soon. Learn more about the Intact community and Intact summits below.

The Intact Community is Growing

Welcoming new partners to the Intact community is always a reason to celebrate. The feedback and innovative power of the Intact Community allow us to build the best solutions for simplifying your work and mastering your challenges. Members of the Intact Community – customers, partners, and stakeholders – collaborate to share know-how, best practices, and ideas for improvement.

Our community-driven development approach benefits greatly from a diverse and international roster of clients. Working on a broad variety of challenges and developing solutions for them ends up feeding back into our core products. This approach not only benefits our community but at the end of the day, the entire industry.

This year, we have had some amazing additions to the Intact community with new customers like Element, AIB International, American Humane, and NSI.

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