For ISO 17021 certification bodies

The management system certification platform for compliant, efficient workflows

From audit program to certificate, Intact runs multi-scheme system certification as one connected system—so the sampling plan from application review is traceable in the audit program and audit plan, and the certificate shows the detailed scope of the most complex multi-site organization.

Audit Cycle
Pre-Qualification Check

Trusted by the world's leading management system organizations


Key benefits

Built for management system certification bodies

Integrated & multi-scheme audits

Run any management system scheme accredited under ISO 17021 in one environment—from ISO 9001, 14001, and 45001 to 27001, 50001, and your sector-specific schemes. In integrated audits, merged checklists capture overlapping clauses once and apply them across every scheme—no parallel data sets.

Complex multi-site, under control

Manage organizations with many sites, scopes, and schemes from a single overview, keeping multi-site programs coordinated and defensible through surveillance and recertification.

Your technical areas, your rules

Register your own technical areas and assign auditors only when the team's combined competence covers the full scope—not just the lead auditor.

Define common requirements once

Requirements that apply across all your schemes—accreditation obligations, impartiality rules, complaint handling—live in one dedicated checklist and apply everywhere automatically. No rebuilding the same clauses for each scheme you operate.

Automate the repeatable work

Automated task creation, deadline reminders, and reusable email templates ensure nothing falls through the cracks—so handoffs between planning, execution, and certification happen on time, without manual chasing.

Intact AI: structure evidence, draft reports

Intact AI helps auditors structure gathered evidence against scheme requirements and drafts report content from your organization's own templates—so review takes less back-and-forth and reports meet ISO 17021 document requirements. Your data stays in your instance and is never used to train models for other organizations.

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One connected system

The audit program decides the plan. The plan structures the audit.

Where most systems treat planning, execution, and certification as separate tools, Intact runs them as one integrated workflow. Each stage connects to the last—so the sampling plan from application review flows into the audit program and audit plan, and the certificate reflects the full scope of even the most complex multi-site organization.

01
program
Audit program

Audit program

Sample sites, processes, and clauses across the multi-year cycle, consistent with the audit-time calculation.

02
plan
Audit plan

Audit plan

The program produces audit orders with sampled sites and a qualified team assigned. The auditor then creates an ISO 17021-compliant plan with scope and sample already in place.

03
audit
Audit execution

Audit execution

Auditors work interview-based or checklist-based; findings map to the relevant clauses, with coverage tracked live.

04
certificate
Report & certificate

Report & certificate

One-click compliant report and certificate generation, with all relevant data available for export and upload to IAF CertSearch.

Customer stories

Certification bodies already running on Intact

We have made far fewer errors in our workflow than before, which has led to improved customer satisfaction and, ultimately, better revenue outcomes.

AIB International

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The structured approach, hands-on support, and proof of concept gave us confidence that this solution could meet our needs quickly and effectively.

TÜV SÜD Medical Health Services

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The Intact Platform has helped us bring our certification processes together in a single system. This has significantly improved transparency across our workflows while reducing manual effort for our team.

ESC Cert

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Frequently asked questions

Management system certification software, answered

What is management system certification software?

Management system certification software is a platform used by accredited certification bodies to plan, execute, review, and oversee audits against any management system scheme accredited under ISO 17021—including ISO 9001, 14001, 45001, 27001, 50001, and sector-specific schemes.

It supports the full certification process—application review, audit planning, execution, review, certification decision, certificate creation. Initial, surveillance, and recertification audits are all covered as specified in the certification cycle and audit program.

Unlike internal compliance or GRC tools, it's designed specifically for third-party certification bodies operating under ISO 17021, related IAF Mandatory Documents, and scheme-specific requirements.

Does Intact support interview-based and checklist-based auditing?

Yes—both, within the same system. Auditors can run structured interviews mapped to organizational processes, or work against clause-based checklists, and certification bodies can choose the approach per scheme or internal policy. In either mode, findings and evidence link to the relevant clauses, and a clause coverage tracker shows what has been addressed throughout the audit.

Because execution connects to the audit plan, which connects to the audit program, what the auditor records stays traceable back to the sampled sites, processes, and clauses—and forward into the report and certificate.

Does Intact support multi-standard and integrated management systems audits?

Yes. Intact supports certification bodies delivering audits across any combination of management system schemes, including integrated management systems. Scheme-specific requirements apply where needed, while planning, execution, and decision-making stay coordinated across shared audit programs and multi-site organizations—with no duplication of effort for overlapping requirements.

How does Intact AI support management system certification specifically?

Intact AI helps auditors structure gathered evidence against scheme requirements and perform a quality check before formal review—so reports are more consistent and review takes less back-and-forth.

Intact AI works from your certification body's own templates and structured data, not a generic model—so outputs reflect your processes, procedures, and way of working. Each certification body's instance is fully isolated; your data is never shared with other certification bodies or used to train models outside your organization.

Can Intact handle multi-site certification programs?

Yes. Intact supports multi-site certification, with the audit program aligned to the sampling plan from application review. Sampled sites are identified in the audit plan, and the certificate is generated in one click—correctly reflecting the full scope of even the most complex multi-site organization.

Is Intact suitable for accredited certification bodies?

Yes. Intact is designed for certification bodies operating under accreditation frameworks. It supports separation of roles between audit execution, review, and certification decision-making, with structured audit trails and documentation aligned to ISO 17021 and IAF requirements.

Ready to talk?

See it in action

See how Intact helps management system certification bodies cut manual work, manage complexity, and deliver consistent certification outcomes—at scale.

Book a demo.

See how Intact connects every step of your certification cycle.

Talk with Intact experts about your management system programs and current setup. See how the Intact Platform handles multi-standard audits, integrated programs, and accreditation-ready workflows—from audit program to certificate.

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Talk with Intact experts about your management system programs and current setup. See how the Intact Platform handles multi-standard audits, integrated programs, and accreditation-ready workflows—from audit program to certificate.

Fill out the form, and we'll take it from here.