AsureQuality Case Study
Founded in 1875 as part of New Zealand’s Department of Agriculture, AsureQuality has undergone many iterations and names over its 150 years. Today they employ over 1700 people and have grown into a global leader in food assurance, specializing in food safety and quality assurance services.
Background
AsureQuality plays a vital role in safeguarding the quality and safety of food products. As a government-owned entity, its reputation for trustworthiness and expertise in food safety is unparalleled. AsureQuality’s broad range of services covers food, environmental and plant and seed testing, and over 100 audit, inspection, and certification programs, ensuring its clients comply with local and international standards.
As kaitiaki kai—guardians of food—AsureQuality embodies a strong sense of responsibility to food systems.
Challenges
For over two decades, AsureQuality relied on an internally developed audit system. While it served the company well for many years, the evolving digital environment highlighted the need for a more secure and efficient solution. As the complexity of managing diverse audit and certification processes grew, the company recognized the importance of adopting a system that could better meet their expanding needs and enable seamless, process-based auditing.
The Solution
After carefully evaluating all options, AsureQuality selected Intact as their partner and implemented the Intact Platform, a robust and comprehensive solution capable of efficiently managing the complexity of their operations. Through close collaboration with Intact’s implementation team and project managers, AsureQuality seamlessly transitioned to a modern, centralized system specifically designed for both food and dairy farm auditing. The collaboration was extensive, with both teams dedicating full-time effort to the project, including intensive training, data migration, and system customization.
Key features of the Intact Platform that have been vital for AsureQuality include:
- The Intact Platform allows AsureQuality to implement new auditing processes smoothly and regularly, tailoring them to meet both local and international standards.
- By integrating Intact Data Solutions with Power BI and Pentaho, AsureQuality can visualize key performance indicators (KPIs), track audit progress, and make data-driven decisions. The reporting database, which extracts data from the Intact Platform and links to Power BI and Pentaho, allows them to retrieve real-time data, create visualizations, and gain operational transparency. This integration has enhanced AsureQuality’s ability to track metrics, such as the number of jobs created each month and make informed decisions based on up-to-date insights.
- The Intact Platform supports AsureQuality’s large-scale operations, ensuring the seamless migration and management of massive amounts of data while still being able to grow with them.
- The ability to conduct audits via the Intact Mobile app met AsureQuality’s needs. Intact Mobile allows auditors to perform audits on the go, regardless of their location or internet connectivity. The Intact Mobile app provides unmatched flexibility and efficiency for the auditing field.
The project was accomplished with the support of a dedicated internal implementation team, Intact’s implementation and project management teams, extensive training, and a large-scale deployment. With Intact’s help, AsureQuality successfully implemented food, apiculture, and dairy farm auditing and are now working on the horticultural side of the business. Thanks to the collaborative efforts of both teams, new auditing processes were introduced every other month.
AsureQuality Voices
Thanks to the intuitive interface of the Intact Platform, AsureQuality has seen significant improvements in audit execution and reporting. With Intact’s advanced auditing tools, AsureQuality is now even better equipped to maintain its leadership in food safety, consistently enhancing the quality and security of the global food supply chain.
“The new system’s user-friendly interface is truly remarkable and has made navigation a breeze,” says a representative from AsureQuality.
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Fill out the form, and we will take care of the rest.