Intact Summit Pre-Day

We kicked off the event with an exclusive pre-day. Due to popular demand from the Intact Community, this year’s pre-day featured dedicated one-on-one meetings with Intact experts. Given the global nature of our operations, the Summit is a rare opportunity to gather stakeholders from around the world.

The pre-day also featured an exciting external speaker: Frankie Grundler, CEO of Quick Organics. He provided valuable insights on streamlining Organic certification processes for our customers.

Intact Summit Day 1

As has become custom, our co-founder and CEO, Thomas Lorber, opened the Summit with a brief review of our efforts since the 2023 Summit in Vienna and shared highlights of what would come during the next two days. This was followed by welcoming words from Mariella Marx of Advantage Austria, who played an important role in organizing the event.

The Future of AI-Powered Certification

The first session was all about Intact enhancing certification with the power of AI. In 2023, we introduced a concept titled “IntactGPT” and have since built a prototype. This year, we were thrilled to introduce Intact Intelligence, our upcoming AI-powered assistant, to enhance efficiency throughout the audit workflow.

We are seeking development partners to help bring this vision to life. Do you want to play a part in developing Intact Intelligence or be a Beta Tester? Contact our Head of Data and Analytics, Jochen Kleboth, and write to us at to receive the session recording of the Intact Summit 2024.

Customer-Driven Sessions

The Intact Summit is all about our community. So, in addition to sessions held by our internal experts, we invited customers on stage to share real-life use cases and lessons learned from their everyday work with the Intact Platform. This is a chance for new users to get insights from long-term users on how to leverage the Intact Platform for maximum efficiency gains.

Intact Summit Day 2

Day 2 lived up to the motto: Features, Features, Features. We showcased numerous new and exciting features, including a completely revamped Intact Mobile App with many new functionalities.

Intact Platform and Intact Mobile Update

Day Two began with CTO Peter Hofmann and Head of Product Management Sandra Chum presenting updates on the Intact Platform and Intact Mobile. Sandra outlined upcoming developments and explained our new focus on standardizing features for all customers rather than customizing for specific use cases. This shift will prioritize the most requested features, ensuring broader accessibility and usability.

Features Features Features

Sticking to Day Two’s motto, our Business and Product Experts led several live demos showcasing features like Process-Based Auditing, Group Certification, Digital Signatures, and the new Mail Uploader. We also introduced a new navigation concept to gather immediate feedback. In addition to all the new features, Jake Lewin, our CEO US, highlighted hidden gems – established features that are not used to their full potential.

Social Program and Outlook

Despite the packed schedule, we made sure our guests had the chance to explore Chicago together, socialize, and network. Attendees had the opportunity to join an exclusive tour of the city’s sights with our local staff, highlighted by a stunning boat cruise on Lake Michigan.

We want to thank everyone who attended – we’re proud of our great community and this event. And now it’s time to look ahead. Our team is already laying the groundwork for the Intact Summit 2025 in Europe, scheduled for early June – more info will follow soon. Mark your calendars and join us.

See you soon!

You couldn’t join us this year and want to know what it was all about in more detail? Join our next “What’s New in the Intact Platform” webinar for a special Summit recap. Send us an email to to register.